A Sales Coordinator plays a crucial role in supporting the sales team, managing administrative tasks, and ensuring smooth business operations. They act as a bridge between customers and the sales team, handling inquiries, processing orders, and coordinating with other departments.
Key Responsibilities:
- Assist the sales team with administrative tasks such as order processing, invoicing, and reporting.
- Coordinate sales activities and ensure alignment with company targets.
- Handle customer inquiries, providing information about products and services.
- Maintain and update sales records, contracts, and customer databases.
- Track sales performance and prepare reports for management.
- Schedule meetings, appointments, and follow-ups for the sales team.
- Support in preparing sales proposals, quotations, and presentations.
- Liaise with other departments such as marketing, logistics, and finance to ensure smooth operations.
- Manage customer accounts and ensure timely responses to requests and concerns.
- Assist in organizing sales events, product launches, and promotional campaigns.
Qualifications:
- A bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred but not mandatory).
- Professional certifications in Sales or Business Operations are advantageous.
Experience Required:
- Minimum 1-3 years of experience in sales coordination, customer service, or administrative roles.
- Experience in CRM software, order processing systems, and sales reporting is beneficial.
Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM tools.
- Ability to work under pressure and meet deadlines.
- Detail-oriented with strong problem-solving skills.
- Team player with the ability to coordinate between different departments.
